Fontana Sensor Faucets understand how important it is that your order arrives promptly. Please click on any of the links below for specific shipping information. Shipping Costs Shipping Times Shipping Methods Expedited Shipping / Rush Delivery Delivery Special Shipping Information Manage your UPS Delivery Manage your FedEx delivery Manage your Same-Day Delivery Restricted Items look for the Free Shipping logo to enjoy free shipping on selected items throughout the store.
Fontana Motion Sensor Faucets offer standard free shipping everyday on U.S. orders when shipping to the lower 48 states. This free shipping offer excludes Alaska and Hawaii, P.O. Box or APO/FPO/DPO and International orders. Orders under $100 ship for fee to most destinations within the contiguous United States (excluding Hawaii and Alaska). Most orders ship within 1-2 business days, unless otherwise stated on the product page under the Shipping & Returns tab. Your final shipping cost and estimated delivery timeframe will be available to you during checkout. SHIPPING PROCEDURES SHIPPING CONFIRMATION EMAILS We will send you a shipping confirmation email when all or part of your order is shipped that will include the UPS tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link in the footer of every page on this site or by logging in to My Account and going to My Orders. SHIPPING IN MULTIPLE PACKAGES If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped. TRACKING YOUR ORDER There are three easy ways to track your order: Click on the Order Tracking link in the footer of each page. You will need your order number, billing last name and billing zip code. Log in to My Account and go to the My Orders section. From there you will be able to choose which order you'd like to view and you will have an option to track the order. You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the UPS tracking number. DELIVERING YOUR PACKAGE We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information). Most items are available to ship in 1-2 business days unless otherwise noted. Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, FedEx, and the United States Postal Service. Please note, some items may require a longer ship-out and/or delivery timeframe. These items are included in our Shipping & Delivery Exceptions chart.